Referral Program Terms and Conditions

I How the Program Works

A. General Terms

To participate in the Program, Referrers need to access their Alvva Case Center and use the referral link feature to share with friends, family members, or colleagues. Referrals can be shared through multiple channels including:

• Email
• SMS/Text message
• WhatsApp
• X (formerly Twitter)
• Facebook
• Other social media platforms

The Referrer must use the unique referral link generated through their Case Center to ensure proper tracking and credit for successful referrals.

Individuals who receive a referral via a Referrer are "Referred Clients" or "Referred Client". An "Eligible" Referrer who is fully compliant with these Terms and Conditions may receive "Reward(s)" for every "Qualified Referral" (all terms to be understood as defined below).

By participating in the Program, a Referrer represents that they have the Referred Client's prior consent to provide their contact information and that the referral is made in good faith.

B. Eligible Referrer

To be "Eligible," a Referrer must:

• Be a current or former client of Alvva Financial who has engaged our services
• Have an active Case Center account in good standing
• Be at least 18 years old
• Be legally authorized to make referrals for professional services

C. Making a Referral

A Referrer must log into their Case Center and use the provided referral link feature to make referrals. The referral process includes:

1. Accessing Referral Link: Log into your Case Center account and navigate to the referral section
2. Generating Link: Create your unique referral link through the Case Center
3. Sharing Methods: Share your referral link through any of the following channels:
   • Email
   • SMS/Text message
   • WhatsApp
   • X (formerly Twitter)
   • Facebook
   • Other social media platforms
4. Tracking: All referrals are automatically tracked through your unique referral link

The referral link must be used exactly as generated through the Case Center to ensure proper tracking and qualification. Referrers may only refer real individuals who meet the requirements of these Terms and Conditions. A Referrer may not create false referrals or refer themselves. Each Referred Client may only use one referral link for their initial engagement with Alvva.

D. Qualified Referrals

A "Qualified Referral" means that all the following conditions are met:

• The Referred Client clicks on and uses the Referrer's unique referral link from the Case Center
• The Referred Client contacts Alvva within 90 days of clicking the referral link
• The Referred Client engages Alvva's services by signing a retainer agreement for USCIS form preparation, legal consultation, or other qualified immigration services
• The Referred Client pays the initial retainer or service fee
• The Referred Client was not previously known to Alvva through other marketing channels or prior contact
• The referral link was shared through appropriate channels (email, SMS, WhatsApp, X, Facebook, or other approved social media)

E. Earning Rewards

Referrer shall receive one (1) reward (each, a "Reward") for each verified Qualified Referral generated by Referrer. Rewards may include:

• Cash payment
• Credit toward future Alvva services
• Gift cards
• Other incentives as determined by Alvva

The specific reward amount and type will be communicated to Referrers at the time of program enrollment and may vary based on the services engaged by the Referred Client.

F. Verified Qualified Referrals

Rewards are subject to verification. Alvva may delay a Reward for the purposes of investigation. Alvva may also refuse to verify and process any referral Alvva deems, in its sole discretion, to be fraudulent, suspicious, in violation of these Terms and Conditions, or believes will impose potential liability on Alvva. All of Alvva's decisions regarding qualified referrals are final and binding.

G. Claiming Rewards

When a Referred Client engages Alvva's services, we will review the referral for verification and qualification within 30 days from the date the retainer agreement is signed. Once a referral is verified as qualified, you will receive notification and your reward will be processed within 60 days.

II Privacy and Confidentiality

Referrers understand that immigration matters are highly confidential and sensitive. All referrals must be made with the explicit consent of the Referred Client. Alvva will handle all personal information in accordance with applicable privacy laws and our Privacy Policy.

Referrers agree to maintain confidentiality regarding any information they may learn about other clients through their participation in the Program.

III Professional Conduct and Legal Compliance

A. Unauthorized Practice of Law

Referrers acknowledge that they are not authorized to provide legal advice or immigration consultation unless they are licensed attorneys. Referrers must not represent themselves as agents or employees of Alvva or provide any advice regarding immigration matters beyond making the referral.

B. Compliance with Immigration Laws

All referrals must be made in compliance with applicable immigration laws and regulations. Referrers must not encourage or facilitate any unlawful immigration activity.

IV Liability and Disclaimers

A. Referrer Responsibilities

By participating in the Program, Referrers agree to:

• Be bound by these Terms and Conditions and Alvva's decisions
• Defend, indemnify, release and hold harmless Alvva from any claims arising from their participation in the Program
• Make referrals only with proper consent and in good faith

B. Limitation of Liability

Alvva shall not be liable for:

• Lost, delayed, or misdirected communications
• Technical malfunctions affecting the Program
• Disputes between Referrers and Referred Clients
• Immigration outcomes for Referred Clients
• Any damages resulting from participation in the Program beyond the reward amount

C. No Guarantee of Immigration Success

Referrers understand that participation in this Program does not guarantee any particular immigration outcome for Referred Clients. All immigration matters are subject to USCIS discretion and applicable law.

V Prohibited Conduct

Referrers agree not to:

• Violate any applicable laws or professional conduct rules
• Make false or misleading representations about Alvva's services
• Engage in spam or bulk solicitation across social media platforms
• Share referral links through inappropriate or prohibited channels
• Create fraudulent referrals or use false identities
• Interfere with the Program's integrity or operation
• Provide unauthorized legal advice or immigration consultation
• Share referral links in violation of platform terms of service (X, Facebook, WhatsApp, etc.)

VI Program Modification and Termination

Alvva reserves the right to:

• Modify or terminate the Program at any time
• Change reward structures or qualification requirements
• Disqualify participants for violations of these terms
• Suspend the Program for any reason

VII Governing Law and Disputes

This agreement shall be governed by the laws of the State of California. Any disputes arising from the Program shall be resolved through binding arbitration in San Mateo County, California.

VIII General Terms

These terms constitute the entire agreement between Referrers and Alvva concerning the Program. If any provision is found invalid, the remaining provisions shall remain in effect. Alvva's failure to enforce any provision does not constitute a waiver of that provision.